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Hi, I received the cheque pay for the Sony Ericsson S500I (flowers) phone that I sent you on Monday. Just wanted to say thank you for a speedy transaction (took under a week), very happy with your service and will def use your company again - will also be recommending you to my friends and family, thank you.

Lisa

Order No.:- 16007

The transaction was carried out as promised. Phone posted and received by company. Cheque posted within a couple of days.

Abimbola

Order No.:- 15891

Great service, fast payment, will recommend to friends. Best phone recycler in the UK, will definitely use again.

Aiden

Order No.:- 138825

Thank you FoneHub for a very fast and efficient service, I was also impressed with the amount you pay for a good quality phone. You far exceed your rival counterparts

John

Order No.:- 33578

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Grade	Conditions
A Full Amount	Must be pristine, with no blemishes and have the appearance and workings of a new device.
B, C Working - Average Re-Offer (up to 50%)	Must be fully working, power up and have no faults, cracks, chips or missing parts. No LCD pressure burn or dead pixels. Must be in full working order, no software faults, or hardware issues. No cracks or severe damage to the screen or outer housing. Average wear and tear acceptable. Must be able to make calls, accept a UK SIM and have a working Wifi. No faulty charging ports or swollen / water damaged batteries or handsets.
D, E, BER Faulty - Poor: Re Offer	Handset will be classed as faulty if, but is not limited to: The device has a software fault, is cracked, broken or bent or has any missing parts. Handsets with no Power or screen image will be returned. Will Power On, will have, but is not limited to faulty software, faulty button(s), faulty Wi-Fi, faulty LCD, faulty charging port, faulty speaker, faulty microphone, heavy scratches, cracked or smashed screen, damaged or heavily warn casing. Non genuine parts. Heavy wear and tear, also includes heavily worn device casing (metal / plastic), will be re-classified as a Grade D. May have software issue, water damage, cracked or smashed screens and be faulty. Device will not power on / The same value will be given to all iCloud locked devices – you will be contacted for these.

Grade	Conditions
A Full Amount	Must be pristine, with no blemishes and have the appearance and workings of a new device.
B, C Working - Average Re-Offer (up to 50%)	Must be fully working, power up and have no faults, cracks, chips or missing parts. No LCD pressure burn or dead pixels. Must be in full working order, no software faults, or hardware issues. No cracks or severe damage to the screen or outer housing. Average wear and tear acceptable. Must be able to make calls, accept a UK SIM and have a working Wifi. No faulty charging ports or swollen / water damaged batteries or handsets.
D, E, BER Faulty - Poor: Re Offer	Handset will be classed as faulty if, but is not limited to: The device has a software fault, is cracked, broken or bent or has any missing parts. Handsets with no Power or screen image will be returned. Will Power On, will have, but is not limited to faulty software, faulty button(s), faulty Wi-Fi, faulty LCD, faulty charging port, faulty speaker, faulty microphone, heavy scratches, cracked or smashed screen, damaged or heavily warn casing. Non genuine parts. Heavy wear and tear, also includes heavily worn device casing (metal / plastic), will be re-classified as a Grade D. May have software issue, water damage, cracked or smashed screens and be faulty. Device will not power on / The same value will be given to all iCloud locked devices – you will be contacted for these.

Grade	Conditions
A Full Amount	Must be pristine, with no blemishes and have the appearance and workings of a new device.
B, C Working - Average Re-Offer (up to 50%)	Must be fully working, power up and have no faults, cracks, chips or missing parts. No LCD pressure burn or dead pixels. Must be in full working order, no software faults, or hardware issues. No cracks or severe damage to the screen or outer housing. Average wear and tear acceptable. Must be able to make calls, accept a UK SIM and have a working Wifi. No faulty charging ports or swollen / water damaged batteries or handsets.
D, E, BER Faulty - Poor: Re Offer	Handset will be classed as faulty if, but is not limited to: The device has a software fault, is cracked, broken or bent or has any missing parts. Handsets with no Power or screen image will be returned. Will Power On, will have, but is not limited to faulty software, faulty button(s), faulty Wi-Fi, faulty LCD, faulty charging port, faulty speaker, faulty microphone, heavy scratches, cracked or smashed screen, damaged or heavily warn casing. Non genuine parts. Heavy wear and tear, also includes heavily worn device casing (metal / plastic), will be re-classified as a Grade D. May have software issue, water damage, cracked or smashed screens and be faulty. Device will not power on / The same value will be given to all iCloud locked devices – you will be contacted for these.

Grade	Conditions
A Full Amount	Must be pristine, with no blemishes and have the appearance and workings of a new device.
B, C Working - Average Re-Offer (up to 50%)	Must be fully working, power up and have no faults, cracks, chips or missing parts. No LCD pressure burn or dead pixels. Must be in full working order, no software faults, or hardware issues. No cracks or severe damage to the screen or outer housing. Average wear and tear acceptable. Must be able to make calls, accept a UK SIM and have a working Wifi. No faulty charging ports or swollen / water damaged batteries or handsets.
D, E, BER Faulty - Poor: Re Offer	Handset will be classed as faulty if, but is not limited to: The device has a software fault, is cracked, broken or bent or has any missing parts. Handsets with no Power or screen image will be returned. Will Power On, will have, but is not limited to faulty software, faulty button(s), faulty Wi-Fi, faulty LCD, faulty charging port, faulty speaker, faulty microphone, heavy scratches, cracked or smashed screen, damaged or heavily warn casing. Non genuine parts. Heavy wear and tear, also includes heavily worn device casing (metal / plastic), will be re-classified as a Grade D. May have software issue, water damage, cracked or smashed screens and be faulty. Device will not power on / The same value will be given to all iCloud locked devices – you will be contacted for these.

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or general enquiries please contact us:

Email: info@fonehub.co.uk

Phone: 0207 377 66 44

Timing: 11 AM - 5 PM

Option 1 - Your Device	Option 2 - icloud.com.
Turn device ON Select Settings Select iCloud Press Delete Account Enter your Apple ID password when prompted Select Turn Off	Switch device OFF to enable offline mode Log into your icloud.com account with Apple ID and password Select Find My iPhone Select device from All Devices drop down list The device will appear as Offline Select Remove from Account Select Remove on confirmation message

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