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Excellent & speedy service from your initial quote, which was good, through to receiving your payment. Your communication, throughout the "transaction", was first-class. Many thanks.

Phil

Order No.:- 44213

I have recently recycled my used phone via your website and was very pleased with the refund price, user-friendly design of your website, speed of the service and the overall quality of my experience. Keep up the good work! I am very likely to use your service again and recommend it to others. Many thanks,

Dmitry

Order No.:- 142395

Excellent service sold 2 phones, sent phones Tuesday 20th July email received Wednesday 21st July to say phones received, email received 22nd July to say order processed, cheque received Saturday 23rd July. would certainly recommend FoneHub and will use them again.

Lesley

Order No.:- 15272

I'd just like to say thank you for my cheque and that I am very pleased with the service and will use you again in the near future.

Gemma

Order No.:- 15468

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Grade	Conditions
A Full Amount	Must be pristine, with no blemishes and have the appearance and workings of a new device.
B, C Working - Average Re-Offer (up to 50%)	Must be fully working, power up and have no faults, cracks, chips or missing parts. No LCD pressure burn or dead pixels. Must be in full working order, no software faults, or hardware issues. No cracks or severe damage to the screen or outer housing. Average wear and tear acceptable. Must be able to make calls, accept a UK SIM and have a working Wifi. No faulty charging ports or swollen / water damaged batteries or handsets.
D, E, BER Faulty - Poor: Re Offer	Handset will be classed as faulty if, but is not limited to: The device has a software fault, is cracked, broken or bent or has any missing parts. Handsets with no Power or screen image will be returned. Will Power On, will have, but is not limited to faulty software, faulty button(s), faulty Wi-Fi, faulty LCD, faulty charging port, faulty speaker, faulty microphone, heavy scratches, cracked or smashed screen, damaged or heavily warn casing. Non genuine parts. Heavy wear and tear, also includes heavily worn device casing (metal / plastic), will be re-classified as a Grade D. May have software issue, water damage, cracked or smashed screens and be faulty. Device will not power on / The same value will be given to all iCloud locked devices – you will be contacted for these.

Grade	Conditions
A Full Amount	Must be pristine, with no blemishes and have the appearance and workings of a new device.
B, C Working - Average Re-Offer (up to 50%)	Must be fully working, power up and have no faults, cracks, chips or missing parts. No LCD pressure burn or dead pixels. Must be in full working order, no software faults, or hardware issues. No cracks or severe damage to the screen or outer housing. Average wear and tear acceptable. Must be able to make calls, accept a UK SIM and have a working Wifi. No faulty charging ports or swollen / water damaged batteries or handsets.
D, E, BER Faulty - Poor: Re Offer	Handset will be classed as faulty if, but is not limited to: The device has a software fault, is cracked, broken or bent or has any missing parts. Handsets with no Power or screen image will be returned. Will Power On, will have, but is not limited to faulty software, faulty button(s), faulty Wi-Fi, faulty LCD, faulty charging port, faulty speaker, faulty microphone, heavy scratches, cracked or smashed screen, damaged or heavily warn casing. Non genuine parts. Heavy wear and tear, also includes heavily worn device casing (metal / plastic), will be re-classified as a Grade D. May have software issue, water damage, cracked or smashed screens and be faulty. Device will not power on / The same value will be given to all iCloud locked devices – you will be contacted for these.

Grade	Conditions
A Full Amount	Must be pristine, with no blemishes and have the appearance and workings of a new device.
B, C Working - Average Re-Offer (up to 50%)	Must be fully working, power up and have no faults, cracks, chips or missing parts. No LCD pressure burn or dead pixels. Must be in full working order, no software faults, or hardware issues. No cracks or severe damage to the screen or outer housing. Average wear and tear acceptable. Must be able to make calls, accept a UK SIM and have a working Wifi. No faulty charging ports or swollen / water damaged batteries or handsets.
D, E, BER Faulty - Poor: Re Offer	Handset will be classed as faulty if, but is not limited to: The device has a software fault, is cracked, broken or bent or has any missing parts. Handsets with no Power or screen image will be returned. Will Power On, will have, but is not limited to faulty software, faulty button(s), faulty Wi-Fi, faulty LCD, faulty charging port, faulty speaker, faulty microphone, heavy scratches, cracked or smashed screen, damaged or heavily warn casing. Non genuine parts. Heavy wear and tear, also includes heavily worn device casing (metal / plastic), will be re-classified as a Grade D. May have software issue, water damage, cracked or smashed screens and be faulty. Device will not power on / The same value will be given to all iCloud locked devices – you will be contacted for these.

Grade	Conditions
A Full Amount	Must be pristine, with no blemishes and have the appearance and workings of a new device.
B, C Working - Average Re-Offer (up to 50%)	Must be fully working, power up and have no faults, cracks, chips or missing parts. No LCD pressure burn or dead pixels. Must be in full working order, no software faults, or hardware issues. No cracks or severe damage to the screen or outer housing. Average wear and tear acceptable. Must be able to make calls, accept a UK SIM and have a working Wifi. No faulty charging ports or swollen / water damaged batteries or handsets.
D, E, BER Faulty - Poor: Re Offer	Handset will be classed as faulty if, but is not limited to: The device has a software fault, is cracked, broken or bent or has any missing parts. Handsets with no Power or screen image will be returned. Will Power On, will have, but is not limited to faulty software, faulty button(s), faulty Wi-Fi, faulty LCD, faulty charging port, faulty speaker, faulty microphone, heavy scratches, cracked or smashed screen, damaged or heavily warn casing. Non genuine parts. Heavy wear and tear, also includes heavily worn device casing (metal / plastic), will be re-classified as a Grade D. May have software issue, water damage, cracked or smashed screens and be faulty. Device will not power on / The same value will be given to all iCloud locked devices – you will be contacted for these.

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For all questions about orders
or general enquiries please contact us:

Email: info@fonehub.co.uk

Phone: 0207 377 66 44

Timing: 11 AM - 5 PM

Option 1 - Your Device	Option 2 - icloud.com.
Turn device ON Select Settings Select iCloud Press Delete Account Enter your Apple ID password when prompted Select Turn Off	Switch device OFF to enable offline mode Log into your icloud.com account with Apple ID and password Select Find My iPhone Select device from All Devices drop down list The device will appear as Offline Select Remove from Account Select Remove on confirmation message

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